“Practitioner” means any type of Natural Health or Lifestyle practitioner that has joined the Indigo Herbs Practitioner Community.
“Client” means any user of services that has come to the Practitioner as a referral either through the Indigo Herbs ‘Find a Practitioner’ directory or any other route.
“Refer/referral” means an introduction between a Practitioner and a Client.
“Indigo Herbs Find a Practitioner Directory” or “Directory” is the set of web pages at www.indigo-herbs.co.uk where Practitioner details are made available for clients to access and contact directly.
- Indigo Herbs Limited is a company registered in England and Wales under number 07725726. Our address is Meristem House, Wells Road, Glastonbury, BA6 9AG
- We run an online Directory of Natural Health & Lifestyle practitioner who can provide natural health or lifestyle services, advice or treatments to clients.
- These terms and conditions govern the relationship between you, the Practitioner, and Indigo Herbs Limited.
- We can change these terms and conditions from time to time. If there is any difference between these terms and conditions and any previous versions of them, these terms and conditions will apply (except where they say otherwise).
- By registering to become a member of our Practitioner Community or any part of our Practitioner offering, you are agreeing to keep to these terms and conditions.
- You must keep to these terms and conditions and the other policies that govern our practices, which may change from time to time. If you do not agree to keep to these terms and conditions, you should stop using our Practitioner services immediately.
Other documents that apply
- Before being accepted, your application will go through an assessment. When we have received the required information and any proof we need (for example, proof of your membership with a professional body, qualifications and insurance cover) your application will be assessed.
- We will refuse your request to be listed in the directory if:
- we cannot verify some or all of the information; or
- it does not meet our registration standards; or
- any other reason
Your obligations in respect of your Directory entries.
- You must be the author of all the content in your entries in the directory or have all the permissions you need to quote and use any information, graphics or photographs you have not written, created or taken. We have no liability if any listing breaks, limits or undermines a third party’s rights.
- Your Practitioner information must at all times be complete, accurate, truthful and up to date.
- You must make sure that you remain a member of a professional body recognised by us at all times whilst your entry is published, and give us acceptable proof of the membership if we ask for it. If we find out that your membership of a professional body has ended or had sanctions or special conditions attached, we can immediately remove or suspend you from any or all elements of our Practitioners schemes.
- You must tell us, as soon as possible, about any complaints made about your professional services.
- You must tell us, as soon as possible, about any matter which has affected or could affect your professional reputation (for example, professional sanctions, allegations, investigations and so on).
- You must cooperate with us in all matters relating to the Practitioners schemes.
- You must give us any information and materials we may reasonably need, and make sure that the information is accurate.
- You must always have all the licences and permissions you need in order to provide the services you offer.
- You must maintain the services or products necessary to keep in contact with, such as email accounts, phone line and so on. And update us as soon as possible should any of these items of information change.
- You must protect any sensitive information and materials associated with your listing in the Directory, including (but not limited to) your username, password, log-in details, documents, policies, notices and correspondence, and make sure that these are not given to any unauthorised third parties.
- Your listing in the directory must only specify issues, advice, treatments or approaches you are qualified to offer or deal with.
- Your listing in the directory must not:
- use obscene or vulgar language or contain content that is intended to promote or incite violence;
- contain content that is unlawful or otherwise offensive or upsetting (including information that may break any rule, regulation or law specific to your business or industry);
- contain any content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- break, limit or undermine the intellectual property rights of any third party; or
- contain viruses or any other software or instructions that may damage or disrupt other software, hardware or communications network.
- Your listing in the directory must be honest and fair, not make any claims that cannot be proven, not make dishonest or unreasonable comparisons with other businesses, be placed in the appropriate category and not impersonate other people or businesses.
- Your listing in the directory must not mention or offer any physical goods or physical products at all whether for sale or otherwise.
Intellectual property rights
Intellectual property rights can include copyrights, patents, trademarks, trade secrets, business names, rights in designs and rights to inventions.
- We own (or license) all intellectual property rights in or in connection with our services, the Directory and our website, and all content (text, graphics, logos, images, video, audio file, software and so on) included in the site. These materials are protected by intellectual-property laws.
- You may print, reproduce, copy, distribute, store or reuse content on our site only for personal use without permission, unless our site or the law states otherwise. For any other use or purposes you must first obtain our permission in writing.
- In particular, you must not copy content from our site to create or compile any form of collection, compilation, directory or database, unless we have given you written permission to do so.
- You (or whoever gave you permission to use the content) own the intellectual property rights to the content published in your profile in the directory.
- Nothing in these terms and conditions gives us any rights in or to any intellectual property rights or content contained in your listing except for the right to display the listing on our site until you or we choose to remove the listing. We have the right to use, publish and reproduce any testimonials, articles, events, contributions and other similar material you provide to us, even after the relationship ends.
- We do not guarantee that our site:
- will meet your needs;
- will not infringe (break, limit or undermine) the rights of third parties;
- will be compatible with all systems
- We can change, suspend or discontinue all or any part of our site and the services available. These terms and conditions will continue to apply to any revised version of our site, unless that site specifically states otherwise.
Limit of our liability
- To the fullest extent allowed by law, we will not be liable to you for any loss or damage (including for any loss of business, profit, sales, revenue, business opportunity, goodwill, reputation, anticipated savings or any other direct or indirect losses), even if it could have been foreseen, arising in connection with you using (or being unable to use) our services or our site or you relying on the content included in the directory.
- To the fullest extent allowed by law, we exclude all statements, promises, assurances, guarantees and implied terms (including, but not limited to, those shown on websites and in marketing material, adverts, brochures, communications and so on) that may apply to our site or any content on it.
- We use reasonable skill and care to make sure that our site is free from viruses and other malware, but we have no liability for any loss or damage arising from a virus, other malware, hacking or any other harmful material or event that may damage or disrupt your hardware, software, data or other material as a result of you using our site (including downloading any content from it) or any other site referred to on our site.
- This clause 10 will continue to apply after the relationship between you and us ends.
Leaving the Practitioner’s Scheme
- You can leave any element of the Practitioner’s Scheme and un-publish any related Directory entries any time you wish either yourself, if the functionality is available or by emailing firstname.lastname@example.org.
- We may remove you from any element of our scheme and or un-publish any related Directory entries if any of the following applies.
- You break an important term of these Terms & Conditions and fail to put the matter right (if we believe it is possible to put it right) within seven days of being given written notice to do so.
- We think there is a conflict of interest between you or your business interests and our business.
- You become insolvent or bankrupt, go into receivership, make an arrangement with your creditors to pay off your debts or stop trading, or any similar event happens.
- We receive what we believe to be a genuine complaint about your conduct, practice or use of our service from a user of our site.
- We consider any qualification or other requirement you need to be included in the directory to be, or to have become, insufficient (for example, if we find out that you no longer have the necessary level of membership with a relevant professional body).
- We find out about any circumstances which, in our opinion, have damaged, or could damage, our or our site’s reputation (for example, allegations or legal proceedings against you or tribunal hearings) by continuing to allow you to stay in our directory.
Assignment and other dealings: we may transfer, in any way, any of our rights under this agreement, and may subcontract or delegate any or all of our obligations under this agreement, to any third party or agent.
Unless you have our permission in writing, you can not transfer, in any way, any of our rights under the contract to any third party or agent.
Notices: any notice or other communication that must be given under the contract must be in writing, addressed to the other party’s registered office (if it is a company) or its main place of business (in any other case), or to any other address the relevant party has specified to the other party in writing. The notice or communication must be delivered personally, sent post or email.
Separate provisions: if any of these terms (or part of them) cannot be enforced, that term is considered not to be included in these terms and conditions, and this will not affect the remaining conditions. This term will apply only in the country or state where a particular term cannot be enforced.
Failure to exercise rights: if you or we do not exercise any right under the agreement, this will not prevent that right from being exercised at a later date.
No partnership or agency: nothing in the contract between you and us creates any partnership or joint venture between you and us, or makes either you or us the other party’s agent. You and we do not have authority to act as an agent for, or to bind, the other in any way.
Third parties: nobody except us has any rights to enforce its terms.
Variation: except as set out in these terms and conditions, no changes can be made to the contract unless we agree to them in writing.
Governing law and jurisdiction: These terms and conditions, and any dispute or claim arising out of or in connection with them, will be governed by and interpreted in line with the laws of England and Wales. Only the courts of England can settle any dispute or claim arising out of or in connection with these terms and conditions.